Terms and Conditions

 At North Florida Mulch & Compost, LLC, we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

1. Data Collection

We collect the following personal information when you sign up for SMS updates:

• Your name, email address, and mobile phone number.
• This information is gathered primarily through our contact us form section, and customer can find the opt-in instructions in how they can initiate it by texting START or YES. 

2. Data Usage

We use your personal information solely for the following purposes:

• To send SMS updates about our products and services.
• For estimates or quotes for our services, scheduling, confirming, or reminding appointments, and offering customer assistance.

We will not use your data for purposes outside of these objectives.

3. Data Security

We prioritize the protection of your personal information.

• Your data is protected with secure storage measures to prevent unauthorized access.
• Mobile opt-in details and other sensitive data are securely maintained and kept private.

4. Data Retention

We retain your information for as long as you remain subscribed to our SMS list.

• You may request to have your information deleted at any time by contacting us or following the opt-out instructions provided below.

5. Non-Sharing Clauses

We do not share your personal information with third parties. Specifically:

• We do not share customer data with third parties for promotional or marketing purposes without your explicit consent.
• We do not sell, rent, or share your mobile numbers or mobile opt-in information with anyone.

6. Messaging Terms and Conditions

By providing your mobile phone number and agreeing to receive texts, you consent to receive text messages from North Florida Mulch & Compost, LLC (904-671-8484) regarding customer care.

• Consent is not a condition of purchase.
• Message frequency varies depending on your interactions with us.
• Message and data rates may apply, as determined by your mobile carrier.

7. Message Frequency

You may receive messages when communication is needed. 

8. Opt-Out Instructions

You can unsubscribe from our SMS list anytime by following these steps:

1. Text STOP or CANCEL to opt-out.
2. You can also email us at info@nfmulchandcompost.com or call 904-671-8484 and request removal.
3. After unsubscribing, you will receive a final confirmation SMS that you have been removed from the list.
   • Your number will be deleted from our records within 24 hours of unsubscribing.

We care about your experience! If you need further assistance:

• Text HELP to receive a response containing our phone number, email address, and website URL for help.

9. Additional Contact Information

For any further questions or concerns, you can contact us via:

• Phone: 904-671-8484
• Email: info@nfmulchandcompost.com

For full terms and conditions, visit: http://nfmulchandcompost.com/terms-and-conditions